Now, organizations are talking about “Total involvement” and encouraging employees to bring to work not just their heads (i.e. intelligence) but also their hearts (i.e. emotional bonding). Research in the area of work place productivity has repeatedly shown that those companies which place a premium on Emotionally Intelligent workforce, in addition to regular skills, outperform their competitors all other things being equal. If you as a professional want to succeed (and grow up the ladder) in this increasingly competitive world, one of the characteristics you must have is Emotional Intelligence.
What is Emotional Intelligence?
Why is it important for our success (especially in the knowledge based industry like ours)?
How does EI contribute to better team cohesiveness (and thus productivity)?
Is there any new way to develop EI?
These are some of the questions that will be addressed in this course.